Effective Date: January 1, 2025 · Last Updated: March 2025
VIP Homes (“us”, “we”, or “our”) operates the VIP Homes website and provides residential and commercial construction services in the Phoenix Metro Area. This Privacy Policy describes how we collect, use, and protect the personal information of our customers, prospective buyers, and website visitors.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, mailing address, email address, and mobile phone number
- Project Information: Lot number, home address, design selections, and construction-related preferences
- Communication Records: Records of your consent to receive text messages or other communications from us
- Log Data: When you visit our website, we may collect information such as your IP address, browser type, pages visited, and time and date of your visit
How We Use Your Information
We use the information we collect for the following purposes:
- To communicate with you about your home construction project, including milestones, appointments, and design selections
- To send SMS/text message updates if you have opted in to our text messaging program
- To respond to your inquiries and provide customer service
- To fulfill our contractual obligations to you as a homebuyer
- To comply with applicable laws and regulations
- To improve our services and internal operations
Text Messaging (SMS)
We only send text messages to customers who have explicitly opted in to our SMS program. We do not sell, rent, or share your mobile phone number with third-party marketers. Message and data rates may apply. You may opt out at any time by replying STOP to any of our text messages, or by contacting our office directly.
Our SMS program is used solely for construction-related communications, including appointment reminders, project updates, and design center notifications. For help, reply HELP to any message or contact us using the information below.
Cookies
Our website may use cookies to collect information and improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted vendors who assist in our operations (e.g., SMS platform providers), subject to confidentiality obligations
- Legal Compliance: We may disclose information if required by law, court order, or governmental authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Data Security
The security of your personal information is important to us. We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it promptly.
Your Rights & Choices
You have the right to request access to or correction of the personal information we hold about you. You may opt out of SMS communications at any time by replying STOP, and you may contact us to request deletion of your personal information, subject to legal retention requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
VIP Homes
3048 E. Baseline Rd #102
Mesa, AZ 85204
Phone: 480.892.1654
Management: Victor Petersen – 480.892.1654 – productions@viphomes.com
Website: viphomes.com